A superb service at local hospital

WAS it a fluke or was I simply lucky to be in the right place at the right time?

You only seem to hear bad stories about the work at our NHS hospitals, but I felt compelled to write in about my recent experience and remark at the tremendous service that I happened to receive.

Last Wednesday evening I was helping a friend to move his daughter into a new flat, and while lifting a settee, I managed to tear the cartilage in my left knee.

I could not straighten my leg and I was in a lot of pain.

Being self-employed I was extremely worried that I was going to be out of action for a long period of time.

I visited Wansbeck Hospital’s accident and emergency department on the Thursday and was booked in to see a specialist (Mr Kasis) on Friday who diagnosed the torn cartilage.

I was amazed when he told me to return the next day (Saturday) for surgery under general anaesthetic.

I was admitted on Saturday morning and the surgery was completed.

I was able to leave the hospital by Saturday evening after being seen by the specialist (Mr Malviya) who performed the operation and the physiotherapist who gave me a list of exercises to do.

All of the nursing staff were superb, and I have nothing but praise to offer for the whole experience.

The Irony is that about ten years earlier I did the same thing on my right knee and I was offered free private treatment from my employer at the time.

The procedure was carried out successfully then too, but I had to wait for a number of weeks for the operation, and because of this the healing process took a number of months.

I have to say well done, and thank you to all the team at Wansbeck General Hospital.

BRIAN HESLOP

Cramlington