Care home rated ‘good’ by inspector

A care home in south east Northumberland has become the latest to be rated ‘good’ following a Care Quality Commission inspection.

The commission visited Keele Drive in Cramlington, and graded the facilities as good in all categories.

The home on Beacon Lane, which is run by Azure Charitable Enterprises, provides personal care to people who have a learning disability..

The report said: “People told us that they were happy with the service provided.

“We saw that people’s nutritional needs were met. People told us and our own observations confirmed that they were involved in the planning and preparation of meals.

“People and the relatives told us that staff were caring.

“People were supported to maintain their hobbies and interests and housekeeping skills were encouraged to help promote people’s independence.”

Following the inspection in July, the CQC said: “Staff informed us that they “loved” working for the provider and recognised that the changes and redundancies were not due to the provider but caused by changes in funding.

“They said that they still felt valued by the provider and were in the process of assessing the impact which the recent changes had on the service and people.”

Debbie Westhead from CQC, added: “People are entitled to services which provide safe, effective, compassionate and high quality care.

“If that is what we find on inspection - we give the service a rating of Good, or Outstanding.”