Residents at a county care home are celebrating after it performed strongly in a nationwide survey.
Astor Court and Lodge View care home in Cramlington performed strongly in a nationwide survey of care home residents, with an overall performance rating (OPR) score of 937 out of 1,000.
Astor Lodge View, which offers nursing care, scored 919 out of 1,000. Both ratings compare favourably to the national average of 878.
Care manager Mandy Mackley said: “It’s great that our residents value the care they receive at Astor Court and Lodge.
“Most of our scores across the four themes are really positive, which shows that life for our residents is happy and fulfilling.”
“While we’re really pleased with our scores, we obviously want to get even better and the survey helps us do that by giving us direct resident feedback.” “Families can also see at a glance which care homes are committed to raising standards and being transparent as they take part in the survey. Every care home resident should be able to speak up about their care and this is what the Your Care Rating survey does – it gives them a voice.”