A brand new library and customer information centre has opened in Cramlington this week – featuring the first self-service technology of its kind in the country.
Northumberland County Council says the new facility, next to Concordia at Manor Walks, will streamline services by bringing the majority of council services under one roof.
Residents are able to borrow books, use computers, pay council bills, get advice and information, register births and deaths and hire community rooms – all in one building.
As well as the latest self-service technology – which combines a payment point with a simple self-service library check-in facility – there will be public access to computers and free Wi Fi, a study area, charging points, seating and quiet areas and a brand new stock of books and DVDs.
Coun Val Tyler, policy board member for infrastructure and culture, said: “An extension has been made to the building which now houses a dedicated new young people’s and children’s library – the first of its kind in the county.
“The corridor leading to this library is lit up with stunning interactive graphics and the layout of the room is unconventional and fun.
“We have totally transformed the building and the way we deal with our customers. It is fresh, modern and has some ground breaking features but our whole focus remains on the customer.
Opening hours are 9am to 7pm Monday to Friday and 9.30am to 2pm on Saturdays.