GP surgery makes good improvement

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A Cramlington GP surgery has been rated ‘good’ by inspectors.

Cramlington Medical Group, based at the Health Centre in Forum Way, received the rating following an inspection by the Care Quality Commission (CQC).

It received good ratings across the board, although inspectors said it did require improvement over effective services, including monitoring and recording staff training.

The practice was rated ‘inadequate’ following an inspection in 2015 but under new management has seen an improvement.

The report said: ‘The practice had good facilities and was well equipped to treat patients and meet their needs.

‘There was a clear leadership structure and staff felt supported by management.

‘The practice proactively sought feedback from staff and patients, which it acted on.’

Professor Steve Field, chief inspector of general practice, said: “What’s enormously encouraging is that our inspections are driving improvement – 90 per cent of practices that we have re-inspected have improved since last October.

“Through their hard work and dedication, practices are making positive changes to the care they deliver.”