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Discussions to take place on care quality

PEOPLE involved with health and social care in the county have been discussing quality in healthcare and any improvements which could be made.

Northumbria Healthcare NHS Foundation Trust held an event last week with officials from local patient groups, councils, the voluntary and charitable sector, and local clinical commissioning groups to talk to doctors, nurses and directors about quality of care and the things that matter most to patients.

Discussions and feedback from the event will be used to inform the trust’s quality priorities for the year ahead and be included in its 2013-14 quality account.

Trust chief executive Jim Mackey said: “Continuing to improve quality is an important priority and this means making sure our patients get the best possible outcome and also the best possible experience every time they need our care.

“We are fully committed to involving and listening to the views of our patients, staff, the public and other stakeholders so that we can continue to improve quality all year round and this event is very important in helping us to capture those views.

“The NHS does not stand still and we must continually look forward and take every possible opportunity of where we can learn and improve quality for patients.”

Residents can have their say on quality care via www.surveymonkey.com/s/HSXRQQF by March 1.

 

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