A petition has been launched in Newbiggin-by-the-Sea to improve the bus shelters around the village.
Residents have been complaining that the current shelters do not protect passengers in the winter months.
It is now hoped more than 200 people will sign a petition to hand to councillors.
County councillor Liz Simpson said: “These bus stops are used by people of all ages, but there are a lot of elderly people who use them and there is nothing to keep them dry before they get on the bus.
“It’s absolutely shocking and something needs to be done about it.”
Residents have complained that when it is raining and windy, the top and side of the shelters are not sufficient enough to keep passengers protected while they wait for the bus.
Wansbeck MP Ian Lavery said: “I would like to congratulate Bill Harris and Liz Simpson for their efforts in listening to the community.
“The town council has erected a number of bus shelters in the area which a number of people of Newbiggin seem to think are wholly inadequate.”
Chairman and Mayor of Newbiggin-by-the-Sea, Councillor Will Rogers, declined to comment.