Trust’s delight at outstanding rating

Staff at Northumbria Healthcares new emergency care hospital at Cramlington.
Staff at Northumbria Healthcares new emergency care hospital at Cramlington.
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Staff have been praised for their work and efforts in helping a health trust secure an ‘outstanding’ rating.

Inspectors at the Care Quality Commission (CQC) have awarded the top rating to Northumbria Healthcare NHS Foundation Trust.

David Evans, Medical director of Northumbria Healthcare Trust at Northumbria Specialist Emergency Care Hospital
Picture by Jane Coltman

David Evans, Medical director of Northumbria Healthcare Trust at Northumbria Specialist Emergency Care Hospital Picture by Jane Coltman

The inspection took place last November with the trust being only the fourth organisation to receive the ‘outstanding’ rating.

The trust’s new emergency care hospital at Cramlington and three main general hospitals, including North Tyneside’ were all rated ‘outstanding’, as was community services and services provided for children, young people and families in the community.

In total, the CQC rated 20 core services as ‘outstanding’.

Some areas were identified as needing improvement, including a clinical strategy for a national maternity review, improvements to the storage of emergency drugs and improving the entrance and exit to the new Birthing Centre.

David Evans, trust chief executive, said: “We are immensely proud to receive such positive recognition from the CQC.

“I would like to thank each and every member of staff for the commitment they show, every single day, to provide high quality patient care.

“As always, we must now look to the future so that we can continue to build on our successes to date and push the boundaries of excellence in everything we do.

“We will continue to listen to our staff, patients and the public so we can improve the quality of care we provide.”

Alan Richardson, chairman of Northumbria Healthcare NHS Foundation Trust, said: “Today’s CQC report is fantastic news for our staff, patients and everyone living across Northumberland and North Tyneside.

“The achievements outlined and recognised by the CQC are testament to the dedication of everyone who works for Northumbria Healthcare. All staff should be deservedly proud.

“Whilst this is an excellent report, it is important that we are not complacent as we know there will always be things that we can do better.

“No hospital or health care system is perfect and we still have much work to do to make sure our patients continue to experience high quality care for many years to come.”

The Chief Inspector of Hospitals, Professor Sir Mike Richards, said: “We found Northumbria NHS Foundation Trust to be one of the best hospital trusts in England.

“It is very rare indeed that the community children and young people’s service should be rated outstanding in all of its domains. I congratulate the trust for this achievement.

“The most remarkable finding to me was the consistency of the outstanding ratings across all four hospital locations and across community services.

“To achieve this across so many sites is truly remarkable and is a first. It demonstrates that it is possible to achieve excellence even when services are widely dispersed geographically.”