Warnings issued over scam calls

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Residents are being warned to be on their guard following an increasing number of complaints relating to scam telephone calls.

Northumberland County Council’s Trading Standards team are aware of three recent scams that claim to be offering refunds.

In the first, the caller tells the consumer they have overpaid their council tax or been placed in the wrong council tax band, therefore they are due a refund.

In the second con trick, the company claims the consumer has overpaid a bank and they will deliver a refund by cheque, for a ten per cent charge.

And in the third, the consumer is told they are due a refund for PPI claims and payment for releasing the cheque must be made by UK cash vouchers.

Phil Soderquest, head of public protection at the council, said: “These are unscrupulous scams being carried out in the hope of deceiving vulnerable or unsuspecting residents.

“Be extremely wary if you receive one of these calls and if you are in any doubt, don’t provide any personal details and end the call.

“If you think you may have been a victim of a scam then notify your bank or building society immediately.”

Anyone who receives one of these calls and would like further advice can contact Citizens Advice on 0345 404 0506.