Award goes to social housing provider

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A SOCIAL housing provider has won an accolade for its support to both tenants and employees.

Bernicia – which looks after houses in both Wansbeck and Tynemouth – has become the first social housing landlord in the north east to be given a housing commitment marque by North of England Excellence.

The award is reward for the company’s efforts to achieve its aims of delivering outstanding customer service and creating an ideal place to work.

Paul Nilsen, strategy and support manager for Bernicia, said: “We are delighted to have been able to achieve this marque because the processes we had to go through have proved to be hugely beneficial.

“It meant we had to take a really detailed look at the business and see whether we were doing everything we could to demonstrate strong leadership and the commitment of our staff, to provide the best services for people, to support the communities in which we work and to protect the environment.”

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