Beware of cold callers

HOUSEHOLDERS in south east Northumberland are being warned to be aware of telephone cold callers offering energy-saving devices.

Northumberland County Council trading standards service is investigating complaints by residents rung up by scam merchants offering a plug-in device for £99 they claim can cut energy bills by 40 per cent.

The callers claim to be either from their intended victims’ energy suppliers or working in partnership with energy companies, .

Trading standards officers have had a number of the items tested and found that they not only fail to meet electrical safety standards but do not deliver any tangible energy savings.

Jimmy Power, the council’s business and consumer protection manager, said: “These callers have been scamming consumers across the country into paying £99 for the so-called energy-saving device.

“The caller always appears very credible by already knowing the consumer’s details, their energy supplier and sometimes some or all of the digits of their credit or debit card.”

To report such a call, ring Action Fraud on 0300 123 2040.