Care home ratings are released

Brought to you by the News Post Leader.
Brought to you by the News Post Leader.

A Newbiggin care home has been told it requires improvement, by a government watchdog.

Crows Nest Care Home was rated as requiring improvement overall following an inspection from the Care Quality Commission (CQC).

Following an inspection last August, the CQC said the service at Crows Nest care home was “not meeting all the regulations that we inspected in relation to infection control, safety and suitability of the premises,” but had implemented changes since then to ensure all areas of concern that inspectors had found, were addressed.

However, inspectors who visited the home in April and May of this year found the service was not always safe or effective.

Inspectors said: “We recommend the provider considers the current guidance on managing medicines in care homes.

“We recommend the provider seek financial advice regarding people’s finances.”

Hartford Court Care Home in Cramlington, and Keilder House care home in Seaton Sluice, were both rated as good following similar inspections.

The report for Keilder House said: “People received individualised care that was effective in meeting their needs. Staff were skilled,

experienced and supported by management to maintain their skills.”

And inspectors who visited Hartford Court rated them good in all categories, saying “The provider had a clear vision for the service they delivered to people, and we saw they achieved this at Hartford Court.”

Full reports from all the care homes inspected are available at