Care home’s high rating

A south east Northumberland care home has scored highly in a national survey of residents.

Results from the Your Care Rating show that 97 per cent of Cramlington’s Scarbrough Court residents are happy with the care and support they receive.

The survey is designed to give residents a voice about how well care homes perform.

Home manager Lesley Dawson said: “We really get to know our residents and work with them to design a care plan which meets their needs and allows them to experience wellbeing and meaningfulness.

“We have a great group of staff who are passionate about their work and this is reflected through the great results we’ve seen in the surveys.

“Scarbrough Court provides a home-from-home experience, delivering person centred care, home cooked nutritional food and a varied activities programme.

“The environment is friendly, warm and welcoming, because this is people’s home and not an institution.”