Firm criticised for mould in property

Some of the black mould in Annie Thomas' house.
Some of the black mould in Annie Thomas' house.

A housing firm has been criticised for failing to repair a number of faults with one of their properties.

Annie Thomas, who lives on Redhouse Farm Estate in Bedlington, says her home is plagued with mould and damp.

But despite calls to Bernica, who own the property, the faults are continuing.

“It is so frustrating. I am fed up to the back teeth,” she said.

“A few years ago I started getting mould and damp and the rain was coming in.

“They came out and patched it up but the rain is coming in again, there is constant mould but we’re just told to scrub the walls.

“I have twin daughters, one is asthmatic and it is not good for their health.

“I feel like I’m banging my head off a brick wall. I don’t intend to let this lie. They need to fix this. Rain coming in the house it’s not acceptable.”

A spokesman for Bernicia said: “Two routine roof repairs were carried out in August 2012 and December 2014 respectively.

“A further incident was reported in January 2016. We responded within an hour and have made two attempts to carry out repairs to replace the flashing around the central heating boiler flue, one where we could not gain access and a second where work had to be rescheduled due to poor weather conditions.

“In February 2015 Mrs Thomas reported black stains on first floor ceilings. To address this we re-laid loft insulation to eliminate the cold spots.

“Now we are aware of the problem we will contact Mrs Thomas to arrange an inspection in order to resolve the current issues.”