A government watchdog has graded a county care home good overall.
Wansbeck Care Home in Church Avenue, West Sleekburn, was rated as good following an inspection from the Care Quality Commission (CQC).
Following an inspection of the home, the home was given a rating of ‘outstanding’ for care, and said: “People and relatives told us that staff were exceptionally caring. We saw positive interactions between people and staff. Staff spent time talking with people on a one to one basis.”
The report added: “Staff spoke with pride about the importance of ensuring people’s needs were held in the forefront of everything they did.
“Relatives told us, and our own observations confirmed that staff promoted people’s privacy and dignity. We saw that staff knocked on people’s doors and spoke with people in a respectful manner.”
Debbie Westhead, CQC’s deputy chief inspector for adult social care in the north, said: “People are entitled to services which provide safe, effective, compassionate and high quality care.
“If that is what we find on inspection - we give the service a rating of good, or outstanding.
“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue.
“We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.
“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service.”
Full reports from all the care homes inspected are available at www.cqc.org.uk