Healthwatch Northumberland will be visiting libraries across the county over the coming months to gather feedback about good and bad experiences of health and social care services across the county.
Healthwatch will use this feedback to influence change by sharing it anonymously with the people in charge of planning and commissioning services. They also provide a free information and signposting service which offers support and advice to help residents find the right health and social care service.
As well as this, Healthwatch Northumberland can help you to make a complaint about the NHS through their free and independent complaints advocacy service called ICAN (Independent Complaints Advocacy Northumberland). Their advocates can give you as much or a little support as you need which can include drafting letters and attending local resolution meetings.
If you would like to find out more, or if you would like to share your experiences of health and social care services then head to one of the information stands at the following libraries:
Hexham – Tuesday, July 7, 10am to 12.30pm
Lynemouth – Friday, July 10, 9.30am to 12.30pm
Haltwhistle – Thursday, July 30, 12.30pm to 2pm
Amble – Wednesday, August 12, 10.30am to 12.30pm
Library bus, Holy Island – Thursday, August 13, 11am to noon
Wooler – Friday, August 14, 10am to 12.30pm
Newbiggin – Wednesday, August 19, 10am to noon
Ashington – Tuesday, August 25, 10am to 1pm
Widdrington – Wednesday, August 26, 2pm to 5pm
Seaton Valley – September 8, 11am to 2pm
Bedlington – October 8, 10am to noon
For more information, visit www.healthwatchnorthumberland.co.uk or call 03332 408 468.