A new phone number is coming into use this week for people who want to contact a health trust.
Northumbria Healthcare NHS Foundation Trust is changing its main switchboard number to 0344 8118111 from tomorrow (Friday).
All callers to the new number will be charged a local rate and the number will also be included in the available minutes within ‘free minute’ calls packages.
Ann Wright, executive director at the trust, said: “We are delighted that this change is now taking place to make it even easier for people to get in touch with us.
“We serve a big population and having nine busy hospital sites, means we need a central number for people to call.
“Although we had negotiated a very good 4p per minute rate on our previous contract, our new 03 number means everyone will be charged an equal rate, regardless of whether they use a landline or mobile.”
From Friday, the trust’s contact centre number will also change to 0344 811 8118.
Families and visitors can still use the direct dial local numbers for most of the trust’s wards and departments, available at www.northumbria.nhs.uk