Blyth care home’s delight at positive Care Quality Commission report
A home in Blyth that provides nursing, dementia and residential care is celebrating after receiving a Good result from industry watchdog the Care Quality Commission (CQC).
The Oaks Care Home in Durban Street was given the second highest rating available after inspectors made an unannounced visit.
Their report included the following: “Staff treated people in a dignified manner and people told us staff were caring, supportive and kind. Staff told us they were well trained and supported.
“Activities were arranged for people that suited their individual interests.
“Staff supported people to integrate into the local community on outings. Members of the public were invited into the home for events.
“People were able to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.”
Ann Mielnik, home manager, said: “We are delighted with the Good rating from the CQC.
“Inspectors spoke to more than a dozen residents and family members, who all stated they were happy with the care we provide.
“While we celebrate this inspection report, it is the wonderful feedback we receive from those who reside with us and their loved ones that is most important.
“Ensuring they feel safe, comfortable and cared for is our core priority.
“The staff have worked incredibly hard, and continue to do so, to provide the highest level of care for our residents and we’re pleased this has been recognised.”