Police commendation for kind-hearted man who helped man to safety in Cramlington

Worried, Daniel safely pulled over and dialled 999 to report his concerns.

Emergency services confirmed they were on their way but caring Daniel decided he couldn’t drive off and leave the man alone.

He made his way to the bridge and cautiously approached the lone man, engaging with him.

When officers arrived, the man had grown so comfortable with Daniel, he only wanted to talk with him.

And thanks to the patience and empathy of this kind stranger, the man eventually came back to safety and support was arranged.

Daniel has now received a certificate of commendation from Northumbria Police.

Chief Superintendent Mark Hall said: “Though we were just minutes away – minutes matter in situations like this.

“Daniel remained calm throughout and his sensible approach, outstanding communication skills and empathy kept the man engaged and ultimately convinced him to come back to safety.

“I am full of praise for Daniel, he truly is an example of the very best the North East has to offer.”

He added: “Though it’s not always appropriate for a member of the public to intervene, a stranger’s kindness can mean the world to someone during a vulnerable moment, and Daniel did absolutely the right thing.

“Thank you Daniel for your quick-thinking but most of all, for the kindness you were able to show a person who needed some in that moment.”

If you see someone in a similar situation and believe they need help, call 999.