Range of changes at organisation

Brought to you by the News Post Leader.
Brought to you by the News Post Leader.

A Northumberland homecare organisation has invested in new branch offices as it embarks on a major expansion programme.

Helping Hands Community Care – which provides general and specialist services to allow people who are elderly, disabled or suffering from dementia live in their homes – is now looking to recruit more than 50 care workers to its 450-strong team.

It recently relocated from Blyth to Northumberland Business Park, Cramlington, and moved to Haugh Lane, Hexham, from its former Stocksfield office.

They coincide with organisational changes within the management team and the operations team. Alison Dickson manages a completely restructured team in Cramlington while Nicola Taylor is branch manager of a new-look team in Hexham.

Managing director David Harrison said: “Helping Hands has gone through a huge period of change and restructuring. These were essential changes to ensure we met regulatory requirements and could operate more efficiently.

“We have invested heavily in more robust office support functions and telecoms while also improving the quality of our training, documentation and quality assurance programmes.”

The changes have also resulted in a new website, staff uniforms, staff ID badges and liveried vehicles.