'˜Save time, do it online' message

A new online service is promising to save time for Northumberland residents and save a significant sum for the county council.

Friday, 25th March 2016, 10:30 am
Northumberland County Council leader Grant Davey.

My Northumberland Account is a free, interactive and secure online customer portal that makes it easy for residents, landlords and businesses to do their council tax, housing benefits and business rates online.

Users will be able to view their bills, check their statements, review their payment history and check their eligibility for things like council tax discounts.

Business owners and landlords can group together all of their bills and payment schedules and the website is optimised to run smoothly on smartphones and tablets.

Every year the council deals with more than 200,000 telephone and face-to-face interactions and has print and postage costs in excess of £300,000.

As an incentive for signing up to the service, the authority is now offering the chance to win an iPad for anyone who registers for a free account before March 31.

Residents can read more about the benefits and complete the registration process by clicking My Account above the council banner on the website’s homepage.

County council leader Grant Davey said: “This is a sophisticated service which is going to save people time and effort.

“The customer platform is another important step in our commitment to a digital future at the county council.”