Sporting Club Cramlington is celebrating being rated excellent in an assessment Sport England’s leading national quality scheme, Quest.
Quest is a well-known improvement programme within the leisure industry, and in order to achieve Quest Plus, Sporting Club Cramlington went through a two-year process, with a mystery visit and a two-day assessment in the first year, and a second mystery visit and one-day assessment in the second year. The mystery visit in year two is particularly challenging, as the mystery visitor does not work in the leisure industry.
An arm’s-length company owned by Northumberland County Council, Blyth Valley Arts and Leisure is a local charity running leisure and sports services in Northumberland.
The Quest programme results place Sporting Club Cramlington in the top 10 per cent of UK leisure centres that have passed this assessment.
Councillor Val Tyler, policy member for community infrastructure and culture, said: “This is such an amazing effort and one which I think everyone should be proud of. The real winners are the residents in and around Cramlington who know that they have a good facility serving them. Making it into the top 10 per cent of leisure centres in the UK clearly demonstrates the hard work that the staff have put into this leisure centre.”