Stay safe online and avoid cyber crime

News from Northumbria Police
News from Northumbria Police

Northumbria Police are supporting a national campaign aimed at staying safe online and protecting the public from ticket fraud.

With the summer festival season upon us, more and more people may be considering purchasing second hand tickets on the internet. But police are warning potential customers to be on guard after a number of incidents involving fake tickets being sold on social-networking sites.

Tickets for festivals, concerts and sporting events are being advertised by individuals who immediately shut down their accounts once they receive payment. Police are now urging the public to be careful when it comes to transferring money to strangers online.

Detective Inspector Angela Hufton, of the Cyber Crime Unit, said: “Across the country, we have seen a rise in reports of fraudulent concert or event tickets being sold on unregulated websites and social media. In some cases, the victim transferred the money online and then never heard from the seller again. These incidents can cause a huge amount of distress and we will do all we can to catch those responsible.

“I would urge anybody looking to purchase tickets to do so through the official venue box office, sports club, promoter or a reputable ticket-exchange site. If you do decide to purchase a ticket online then don’t be talked into using payment methods that you are unfamiliar with. Do not pay by sending cash, money transfers or money orders.

“Cyber crime is one of the fastest developing forms of criminal activity and I want to take this opportunity to remind people to remain safe online. Even something as simple as ensuring your internet security software is up to date and switched on can help protect you. If something sounds too good to be true then it probably is.”

Those looking to buy tickets online can take a number of steps to protect themselves from fraudsters who use social media to target their victims.

DI Hufton added: “You should never pay somebody you don’t know by bank transfer and, if possible, you should use a credit card as they offer greater protection than other methods.

“Always make sure you double check the details of your ticket purchase before confirming payment and always ensure the payment page is genuine and secure. Don’t be tempted to reply to or click on links in emails and social-media posts from sellers you don’t recognise, and don’t open attachments.

“If you have recently bought a ticket online then make sure you check your bank statements to make sure the transaction amount is correct. If anything is out of place don’t hesitate to call us with your concerns.”

Anyone who feels they may have been a victim of online fraud can contact police on 101 extension 69691 or independent charity Action Fraud by calling 0300 123 20 40 or visiting