Thousands of seriously ill or injured patients have been assessed, diagnosed and treated much quicker than ever before following emergency admission to hospital, thanks to a pioneering new model of emergency care.
With access to dedicated diagnostics round-the-clock and early intervention from specialist consultants working seven days a week at the Northumbria Specialist Emergency Care Hospital, more people who are seriously ill or injured are now getting the right treatment sooner, with many not needing to stay in hospital at all.
Pauline Aitchison, from Wooler, took her 15-year-old son Will, who was experiencing severe pains, to the hospital at Cramlington in the early hours of the morning after taking advice from NHS 111.
Within minutes of arriving in the children’s unit, Will was seen by a nurse, doctor and surgeon and had emergency surgery to remove a potentially dangerous cyst within a couple of hours and was able to go home just a few hours after that.
Pauline, of Ryecroft Park, said: “We were really impressed with the care Will received, it was phenomenal – there’s no other word of describing it.”