Trust delight at results of staff survey

Staff at Northumbria Healthcare are amongst the most satisfied in country.
Staff at Northumbria Healthcare are amongst the most satisfied in country.

STAFF at a health trust are amongst the most satisfied in the country, according to the 2012 national NHS staff survey.

The results put Northumbria Healthcare NHS Foundation Trust in the top 20 per cent of NHS organisations in England with staff feeling motivated and likely to recommend the trust as a place to work or receive treatment.

The survey showed 89 per cent of staff feel they make a difference to patients, with 85 per cent feeling satisfied with the quality of patient care they deliver.

In addition, 71 per cent of Northumbria staff felt able to contribute towards improvements at work, while 91 per cent of staff felt able to report errors or incident.

Northumbria Healthcare employs around 8,5000 staff at sites including Ashington, Blyth, Morpeth, North Shields and Wallsend.

Ann Stringer, executive director for HR and organisational development, said: “We pride ourselves on putting our patients at the heart of everything we do and these results show that our staff feel able to deliver the high quality, person centred and compassionate healthcare that we would all expect for our loved ones.

“We will be looking in detail at the results as we know there are always areas where we can improve. Our staff are the lifeblood of our organisation and we know how much they go the extra mile and beyond the call of duty to put patients first.”