Trust is top in country

Award winners from Northumbria Healthcare NHS Foundation Trust.
Award winners from Northumbria Healthcare NHS Foundation Trust.

A healthcare trust has been named the best in the country for improving patients’ experiences of care.

Northumbria Healthcare NHS Foundation Trust won ‘overall best trust’ at The Patient Experience Network National Awards 2014 – which recognise and celebrate the delivery of outstanding patient experience.

To be recognised nationally in this way is credit to the dedication and enthusiasm of our hard-working teams who go out of their way to provide the best care to our patients on a daily basis

Annie Laverty

The network said the trust was leading the way nationally and praised its commitment to listening to patients’ views and acting on feedback.

The awards celebrate the breadth of services provided by the trust in hospitals, in the community and in people’s homes across Northumberland.

Annie Laverty, director of patient experience at Northumbria Healthcare NHS Foundation Trust, said: “To be recognised nationally in this way is credit to the dedication and enthusiasm of our hard-working teams who go out of their way to provide the best care to our patients on a daily basis.”