Very high level of care satisfaction

Care and support services in Northumberland are helping people feel safe and secure, according to national survey results.

Sunday, 20th November 2016, 7:40 am
Updated Tuesday, 22nd November 2016, 10:21 am
Daljit Lally, who has senior executive roles at the county council and Northumbria Healthcare, and county council cabinet member Susan Dungworth.

Latest figures from the Adult Social Care Survey (ASCS) 2015/16 show that 94.6 per cent of people who responded in the county said the care and support they received helped them to feel safe and secure.

This was the highest score in the North East and an increase of 2.3 per cent from last year.

In addition, 95.1 per cent of those in Northumberland who did the survey said the care and support they received helped to improve their quality of life.

Northumbria Healthcare NHS Foundation Trust delivers hospital and community health services in Northumberland and North Tyneside, and adult social care services in Northumberland in partnership with Northumberland County Council.

Daljit Lally, the council’s deputy chief executive and executive director of community services at Northumbria, said: “I’m delighted with these results, which are a testament to the high quality care our social care staff provide on a daily basis, working alongside their community healthcare colleagues to ensure people have the help and support they need.”

The ASCS is an annual national survey overseen by NHS Digital.

Susan Dungworth, cabinet member for adult care and public health at the council, said: “It is very welcome to receive such positive feedback about the services our residents are receiving.”